Smiledog Remote Reception

Smiledog is much more than Remote Receptionist Services!

What makes us different? Our philosophy!

It's simple, we smile when we answer the phone.

That may sound strange or irrelevant, but the founding principle for “Smiledog” is based on Dale Carnegie's theory that the best way to make a good impression is to smile. The effect of a smile is powerful even when it is unseen. When talking on the telephone, if you smile then the smile comes through in your voice. Try it, it works. Whether talking directly to someone or a remote receptionist you can really feel the difference.

At Smiledog, each call is answered with a smile. This simple action of smiling sets the tone for the call and the expected level of service for all of our clients. Actions speak louder than words, and a smile says, “I like you, I'm glad that you called.”

Our Promise

We will answer the phone with a "smile" and build our company with a philosophy that puts our customer first.

Why Choose Smiledog?

There are a number of reasons:

The impression given by a real person answering your calls is more professional than voicemail. It says to a caller; “Yes, we are open for business. How can we help you?”

Research has indicated that as many as 80% of callers, especially prospective clients who don't know you, do not leave voicemail and will just hang up and call a competitor until they reach a real person. For many small businesses today voicemail has become more of a liability than an asset.

Ask yourself, how do you feel when you hear this sentence?

"I'm sorry but I am not in at the moment, please leave a message after the tone."

Do you feel like giving them your business?

“Studies indicate that 30% of callers who leave a message on voicemail believe that their call will not be returned.”

Can your business run the risk of missing an important call?

Can a cell phone and voicemail do this job just as well?

Unfortunately, no. Cell phones are great when they work reliably. However, they still do not give the professional image of a Personal Assistant who answers your phone live.

Proper office etiquette says that you should turn your cell phone off during a meeting (If you don’t, you should but we won’t judge you). Smiledog will allow you to concentrate on a meeting knowing your business calls are not being missed and are being answered professionally.

Almost everyone agrees a missed call is a missed opportunity. We can improve your bottom line by preventing missed calls and increasing customer satisfaction. Remember, Smiledog is always available, we don't get sick or arrive late, you won’t have to worry about lunch breaks or vacations and you never miss an opportunity for new business.

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